Entry Level Clerical Sales Assistant - 100% Remote (Asheville)

Company

Description

Entry Level Clerical Sales Assistant - 100% Remote

QUAD is seeking an Entry Level Sales Clerical Assistant for an organization in King of Prussia, PA. Full time hours Monday thru Friday 830am-5pm. 100% remote.

The Clerical Sales Assistant will be responsible for providing excellent customer service to company members, brokers, and providers.

Responsibilities of the Clerical Sales Assistant

• Responding to customer inquiries regarding organizational products and services
• Data entry
• Managing email and telephone requests
• Reviewing claims for accuracy
• Scanning/filing
• Ensuring quality metrics, queue performance, and other departmental metrics
• Documenting and updating customer contacts and files in system
• Working with other departments
• Communicating workload status and any issues with supervisor

Requirements of the Clerical Sales Assistant

• Bachelor s degree preferred
• Proficient in MS Office
• Salesforce is a plus
• 1+ years of clerical or customer service experience, preferably in a service, healthcare or retail environment
• Excellent communication skills, with a professional phone demeanor
• Strong customer service orientation

Additional Details:

Salary Range: $18 per hour